Shipping & Collecting your Helsinki Card

Choose whether to download your Helsinki Card instantly, get it shipped out to you before you travel, or pick it up in Helsinki when you arrive. With three collection points and delivery within the European Union, pick the service that suits you best.

in HelsinkiFREE

If you have chosen to collect your Helsinki Card in one of the service points in Helsinki mentioned below, please print off your Helsinki Card email confirmation voucher sent to you upon purchase and confirmation of the order or present it on the screen of your mobile device.

to your smartphone

Get your Helsinki Mobile Card sent to your smartphone instantly once purchased.

Standard Europe Shipping €8-€12

Our Standard Worldwide Shipping option takes up to 10 working days in Europe and up to 5 working days in Finland


Get your Helsinki Card shipped - we ship within the European Union!

Collection Cost Time
Redemption Desk in Helsinki FREE Same Day*
Finland Delivery Shipping Cost Shipping Time
Standard Finland Shipping €8.00 5 working days
European Union Delivery Shipping Cost Shipping Time
Standard Europe Shipping €12.00 10 working day

Please Note
: Delivery times as listed above are for guidance only - please allow time to despatch the product(s). Products will be shipped on working days - Monday to Friday (excluding public holidays).
*You may collect your order at your leisure, from the day of purchase onwards
We advise that you do not ship it to hotels or third parties.

Instant Mobile Card

Choose to send your Helsinki Card order straight to your smartphone (iOS and Android) and have your card(s) instantly at your fingertips. It is very convenient when you arrive in Helsinki and want to use your card straight away. You do not need to wait for a delivery, plus you will save some time, not having to visit our collection points for collection. Simply download your mobile card that contains a QR code and use your card straight away for all attractions included (Please note: Travel with public transport system is not included). To find out more information head on over to our Helsinki Mobile Card page. 

Collecting Your Helsinki Card In Helsinki

Collecting Your Helsinki Card In Helsinki

After ordering a card online, you will receive a voucher by e-mail. Take the voucher to any of the collection points mentioned below to collect your card. Please print the voucher or present it on the screen of your mobile device.


Helsinki Card CITY is your travel ticket in Helsinki.

Helsinki Card REGION is your travel ticket in towns Helsinki, Espoo, and Kauniainen.

Helsinki Card collection points:

Europcar Car Rental
Helsinki-Vantaa Airport, corridor between Terminal 1 and Terminal 2
Opening hours: Please check the opening hours before collecting the Helsinki Cards.

Hotel Holiday Inn Helsinki City Centre
Address: Elielinaukio 5, next to Helsinki Central Railway Station, on the west side
Opening hours: 24/7
Please check the opening hours before collecting the Helsinki Cards 

Department store Stockmann Helsinki
Address: Stockmann, Service Point 8th floor, Aleksanterinkatu 52
Opening hours: Mon-Fri 10:00-21:00, Sat 10:00-19:00, Sun 12:00-18:00

Stromma Sales kiosk at Market Square
Address: Market Square, Kolera-allas, Sightseeing by Boat by the yellow flags
Opening hours: May - September from the first departure to the last departure. Check timetables.

Click here for a full list of the retailer's addresses