Stay safe while sightseeing

Many countries have issued preventative responses to COVID-19. Rest assured, the Helsinki Card team and our attraction partners are monitoring the situation closely to provide as much assistance to passholders as possible. To avoid disappointment and to stay as safe as possible, please check opening times and alerts on the official websites of attractions you plan to visit.

Please note that attractions in Helsinki are currently closed, until 13th April.

Your Helsinki Card is valid for 12 months from the date of purchase and is only activated upon first use. This means your passes will not expire if your travel date is delayed. If your future travel plans change, just let us know - the Helsinki Card comes with a free 14-day money-back guarantee.

Have some questions? No problem. Contact our customer service team - they'll be happy to help. If your trip is not within the next 5 days, please hold off contacting the Customer Support team so we can help those traveling immediately.

We are available between 09.00 – 16.30, local-time on Monday – Friday. Call our customer service team on: +358 9 2288 1600. Alternatively you can email us on


Finnish Institute for Health and Welfare


Ministry for Foreign Affairs Finland